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Access Surveillance Technician

Please see Special Instructions for more details.

This is a SHRA position. PLEASE NOTE: A criminal background check will be conducted on candidate finalist prior to the offer of employment. Resumes will not be accepted in lieu of completing an electronic application. The application must be competed in full detail (including work history) for your qualifications to be considered. Failure to complete the application process as required by state regulations WILL result in your application being rejected for the vacancy and you will not be considered for the position.

Posting Details

Position Information

Working Title Access Surveillance Technician
Position Type SHRA Exempt
Position Number
Full/Part Time Full-time
School/Department Information

UNC School of the Arts Technology division is responsible for centralized IT management. The IT division is composed of the following areas: Project Program Management, Enterprise Systems and Applications, Networks/Telecommunications & Video Teleconferencing and Technology/Desktop Support.

Work Schedule and hours
Description of Responsibilities and Duties

This is technical work in the operation of computer, access control, and video surveillance equipment/systems to meet the university’s needs. Operation of these systems may include the set-up and scheduling of production jobs that run on computers, systems, and devices through the steps and procedures provided by the Client Services department. The Access & Video Surveillance Technician will keep data bases and end devices updated with latest security patches and firmware. They will be responsible for producing reports and other transaction outcomes. They are also required to provide assistance to users which includes answering calls or emails, troubleshooting the problem, resolving the issue, and verifying with user that the task is complete. These tasks may include installation and modification of software and hardware, testing, and documentation on a variety of platforms. The work may include interaction with customers, technicians, analysts, and vendors to troubleshoot problems related to the use of single and/or multiple information systems. This work may also include floor design of environmental requirements of hardware. This position will assist with the installation and maintenance of computers, access control systems, security camera systems, and other security and life safety electronics.

Minimum Qualifications

Graduation from high school and six months of experience in the field or work related to the position. Coursework in computer operations or information technology from a technical school or community college may be substituted on a year-for-year basis.

Preferred Qualifications

3 years of similar work experience is preferred

Terms of Employment S1
Knowledge, Skills and Abilities

A valid North Carolina driver’s license required

Special Conditions for Eligibility

Posting Detail Information

Posting Number AS95P
Open Date 08/15/2017
Close Date 10/06/2017
Open Until Filled No
Salary Range $27,818 - $70,286
Recruitment Range, if applicable $27,818 - $40,000
Special Instructions to Applicants

This is a SHRA position.

PLEASE NOTE: A criminal background check will be conducted on candidate finalist prior to the offer of employment.

Resumes will not be accepted in lieu of completing an electronic application. The application must be competed in full detail (including work history) for your qualifications to be considered.

Failure to complete the application process as required by state regulations WILL result in your application being rejected for the vacancy and you will not be considered for the position.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed To Apply

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents